Cancellation policy

Cancelling a subscription

You can cancel at any time in your account (Account → Subscriptions → Cancel subscription) or by emailing hello@happiful.com.

• Monthly, and 6 or 4 issues a year: you pay before each issue. Cancelling stops future payments, and any issue you've already paid for still arrives.
• 6 months and 12 months: you pay for the whole term up front, and the subscription renews automatically at the end of each term unless you cancel. Cancelling stops the renewal; the issues you've paid for still arrive.
• Gift and Christmas gift subscriptions are a single purchase: paid for once and never renewed, so there's nothing to cancel.

Changing your mind: 14 days

You can cancel any subscription, including a gift, within 14 days of the day after the first issue arrives, without giving a reason. Email hello@happiful.com or send us the form below. We'll refund everything you've paid, including delivery, within 14 days of hearing from you, to the card you paid with. You don't need to send the issue back.

This right doesn't apply to single issues bought on their own.

If we have to cancel

We may cancel a subscription if the magazine is discontinued or for reasons outside our control. We'll refund in full any issues you've paid for but won't receive.

Missing or damaged issues

If an issue doesn't arrive or arrives damaged, email hello@happiful.com and we'll send another.

Cancellation form

Complete and return this form only if you wish to cancel within the 14 days.

To: Memiah Ltd, trading as Happiful, Building B, Riverside Way, Camberley, Surrey GU15 3YL. Email: hello@happiful.com

I/We hereby give notice that I/We cancel my/our contract for the following goods: Happiful magazine subscription
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is sent on paper):
Date: