Help & FAQs

We're moving existing subscriptions to this new shop in stages, and we'll email you when yours moves. Until then, it's on our old shop: sign in at shop.happiful.com/my-account. Once it has moved, sign in to your account here instead. Not sure? Sign in here with the email address you subscribed with: if you can see your subscription, it has moved. Or email hello@happiful.com and we'll check for you.

Choose a monthly subscription, or pay once a year and save. If you'd like fewer issues, you can have an issue every two months (6 a year) or every three months (4 a year). Prices include UK delivery. See the subscription options.

Your first issue is sent straight away. For UK orders, please allow 1–2 working days for processing and up to 7 working days for delivery.

A new issue comes out on the 1st of each month, and we post subscribers' copies early in the month. Please allow up to 7 working days for delivery.

We're sorry. Email hello@happiful.com with your name and the month of the missing issue, and we'll post you another. The same goes if an issue arrives damaged.

Yes. Sign in to your account, then choose Subscription to pause it, and resume whenever you're ready. On a monthly subscription you can also skip an issue.

Sign in to your account, then choose Subscription and update your delivery address there. If you're changing it after your renewal date, the new address applies from the next issue. If you need help, email hello@happiful.com.

While we don't like goodbyes, you can cancel at any time: sign in to your account, then choose Subscription. To make sure you're not charged again, please cancel before your renewal date.

You'll still receive the remaining issues you've already paid for. Cancelling means your subscription won't renew once that period ends.

If you email us to cancel within 14 days of the renewal, you'll be entitled to a pro-rata refund.

Not from this shop yet: we post to England, Scotland and Wales, the Channel Islands and the Isle of Man. If you live in Northern Ireland or abroad, you can subscribe or buy issues through Newsstand, who post Happiful worldwide.

Yes. On the subscription page, choose "Buying a gift?", pick 3, 6 or 12 months and add a message. It's one payment and doesn't renew, so there's nothing to cancel. Add their delivery address at checkout, and their first issue is sent straight away.

You certainly can. If you'd like to try an issue before subscribing, browse our back issues.

Yes: guided journals and more from the Happiful team. See Journals & more.

We're committed to making health and wellbeing knowledge accessible for everyone, so we encourage you to pass your issue on to friends and family who could benefit from reading it. The magazine is also 100% recyclable.

Yes. Many organisations provide Happiful to support employee wellbeing, whether that's in offices, breakout spaces, staff rooms or as part of a wider wellbeing programme. If you'd like multiple copies or subscriptions for your team, email hello@happiful.com and we'll be delighted to discuss the options.

Absolutely. Happiful is enjoyed in counselling practices, GP surgeries, healthcare settings, wellbeing centres, charities, libraries and community spaces across the UK. We'd love to help.

If you're looking to order multiple subscriptions or copies for your organisation, please contact us and we'll happily discuss the most suitable option for your needs.

Yes. Happiful is read in schools, colleges and universities, and we regularly work with charities, wellbeing organisations and community groups. Please get in touch to explore subscriptions or partnerships.

We're always happy to hear from independent bookshops, gift shops, cafés, wellbeing spaces and other retailers. Email hello@happiful.com with a little information about your business and we'll be in touch.